**Shipping Policy:**
At Carry Me Cute NYC, we strive to provide timely and reliable shipping services for all our custom-made items. Please review the following details regarding our shipping policy:
1. **Processing Time:**
- Each item we offer is custom-made with care and attention to detail. Therefore, please allow 7-10 business days for the processing of your order before it is shipped.
2. **Shipping Method:**
- We exclusively utilize USPS (United States Postal Service) for all our shipments. Once your order has been processed and shipped, you will receive a confirmation email containing tracking information so you can monitor the status of your delivery.
3. **Shipping Rates:**
- Shipping rates are calculated based on the weight of your order and the destination address. During the checkout process, you will be provided with accurate shipping costs before finalizing your purchase.
4. **Delivery Time:**
- Delivery times may vary depending on your location and the shipping method chosen. Typically, USPS Standard Shipping delivers within 3-7 business days within the United States. Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances.
5. **International Shipping:**
- At this time, we only offer shipping within the United States. We do not provide international shipping services.
6. **Shipping Address:**
- Please ensure that the shipping address provided during checkout is accurate and complete. Carry Me Cute NYC is not responsible for orders shipped to incorrectly provided addresses.
7. **Shipping Confirmation:**
- Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your delivery through the USPS website or app.
8. **Shipping Delays:**
- While we strive to ensure prompt delivery of all orders, please note that delays may occur due to circumstances beyond our control, such as weather conditions, natural disasters, or postal service disruptions. We appreciate your patience and understanding in such situations.
**Refund Policy:**
At Carry Me Cute NYC, we want you to be completely satisfied with your purchase. Please review the following details regarding our refund policy:
1. **Custom-Made Items:**
- Since our products are custom-made to your specifications, we are unable to offer refunds or exchanges on items unless they are defective or damaged upon arrival.
2. **Defective or Damaged Items:**
- If you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will gladly replace the item at no additional cost to you. To initiate a replacement, please provide clear photos of the damaged or defective item(s) along with your order number.
3. **Refund Process:**
- Refunds for defective or damaged items will be processed within 3-5 business days of receiving your request and verifying the issue. Refunds will be issued to the original payment method used for the purchase.
4. **Cancellation Policy:**
- Due to the custom-made nature of our products, cancellations are NOT accepted after placing your order. Orders cannot be cancelled or modified as they may have already entered the production process.
5. **Contact Us:**
- If you have any questions or concerns regarding our shipping or refund policy, please don't hesitate to contact our customer service team. You can reach us via email at [email protected] or through our website's contact form.
By placing an order with Carry Me Cute NYC, you acknowledge that you have read and agree to our shipping and refund policy outlined above. Thank you for choosing Carry Me Cute NYC for your custom-made item needs!
At Carry Me Cute NYC, we strive to provide timely and reliable shipping services for all our custom-made items. Please review the following details regarding our shipping policy:
1. **Processing Time:**
- Each item we offer is custom-made with care and attention to detail. Therefore, please allow 7-10 business days for the processing of your order before it is shipped.
2. **Shipping Method:**
- We exclusively utilize USPS (United States Postal Service) for all our shipments. Once your order has been processed and shipped, you will receive a confirmation email containing tracking information so you can monitor the status of your delivery.
3. **Shipping Rates:**
- Shipping rates are calculated based on the weight of your order and the destination address. During the checkout process, you will be provided with accurate shipping costs before finalizing your purchase.
4. **Delivery Time:**
- Delivery times may vary depending on your location and the shipping method chosen. Typically, USPS Standard Shipping delivers within 3-7 business days within the United States. Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances.
5. **International Shipping:**
- At this time, we only offer shipping within the United States. We do not provide international shipping services.
6. **Shipping Address:**
- Please ensure that the shipping address provided during checkout is accurate and complete. Carry Me Cute NYC is not responsible for orders shipped to incorrectly provided addresses.
7. **Shipping Confirmation:**
- Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your delivery through the USPS website or app.
8. **Shipping Delays:**
- While we strive to ensure prompt delivery of all orders, please note that delays may occur due to circumstances beyond our control, such as weather conditions, natural disasters, or postal service disruptions. We appreciate your patience and understanding in such situations.
**Refund Policy:**
At Carry Me Cute NYC, we want you to be completely satisfied with your purchase. Please review the following details regarding our refund policy:
1. **Custom-Made Items:**
- Since our products are custom-made to your specifications, we are unable to offer refunds or exchanges on items unless they are defective or damaged upon arrival.
2. **Defective or Damaged Items:**
- If you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will gladly replace the item at no additional cost to you. To initiate a replacement, please provide clear photos of the damaged or defective item(s) along with your order number.
3. **Refund Process:**
- Refunds for defective or damaged items will be processed within 3-5 business days of receiving your request and verifying the issue. Refunds will be issued to the original payment method used for the purchase.
4. **Cancellation Policy:**
- Due to the custom-made nature of our products, cancellations are NOT accepted after placing your order. Orders cannot be cancelled or modified as they may have already entered the production process.
5. **Contact Us:**
- If you have any questions or concerns regarding our shipping or refund policy, please don't hesitate to contact our customer service team. You can reach us via email at [email protected] or through our website's contact form.
By placing an order with Carry Me Cute NYC, you acknowledge that you have read and agree to our shipping and refund policy outlined above. Thank you for choosing Carry Me Cute NYC for your custom-made item needs!
